How to Win Friends and Influence People 1936

by Dale Carnegie

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Summary:

  • How to Win Friends and Influence People by Dale Carnegie is a classic self-help book that has sold over 15 million copies since it was first published in 1936. The book is divided into four parts: Fundamental Techniques in Handling People, Six Ways to Make People Like You, How to Win People to Your Way of Thinking, and Be a Leader: How to Change People Without Giving Offense or Arousing Resentment.

    In the first part, Carnegie outlines the fundamental techniques for handling people. He emphasizes the importance of understanding the other person’s point of view, being genuinely interested in them, and showing appreciation for their efforts. He also encourages readers to avoid arguments and criticism, and to use praise and encouragement instead.

    The second part focuses on how to make people like you. Carnegie suggests that readers should smile, remember people’s names, be a good listener, talk in terms of the other person’s interests, and make the other person feel important.

    The third part focuses on how to win people to your way of thinking. Carnegie suggests that readers should avoid trying to force their opinions on others, and instead use logic and facts to persuade them. He also encourages readers to appeal to the other person’s self-interest, and to avoid being too emotional.

    The fourth part focuses on how to be a leader and change people without giving offense or arousing resentment. Carnegie suggests that readers should be humble and avoid trying to impose their will on others. He also encourages readers to be patient and understanding, and to use praise and encouragement to motivate people.

    Overall, How to Win Friends and Influence People is a timeless classic that provides readers with practical advice on how to handle people and be a successful leader. The book is full of useful tips and techniques that can help readers build strong relationships and become more influential.


Main ideas:


  • #1.     Don’t criticize, condemn, or complain: Instead of criticizing people, focus on praising them and showing genuine interest in them. This will help you to build relationships and win people over.

    The idea of not criticizing, condemning, or complaining is an important one to keep in mind when interacting with others. Instead of focusing on the negative aspects of a person or situation, it is much more beneficial to focus on the positive. By praising people and showing genuine interest in them, you can build relationships and win people over. This is an important concept to keep in mind when interacting with others, as it can help to create a more positive and productive environment.

    The book How to Win Friends and Influence People by Dale Carnegie is a great resource for learning how to interact with others in a positive and productive way. The book provides valuable advice on how to build relationships and win people over. It emphasizes the importance of not criticizing, condemning, or complaining, and instead focusing on praising people and showing genuine interest in them. By following this advice, you can create a more positive and productive environment and build strong relationships with others.

  • #2.     Give honest and sincere appreciation: Showing appreciation for people’s efforts and accomplishments will make them feel valued and appreciated, and will help you to build strong relationships.

    Giving honest and sincere appreciation is an important part of building strong relationships. When you show appreciation for someone’s efforts and accomplishments, it makes them feel valued and appreciated. This can be done in a variety of ways, such as through verbal praise, a handwritten note, or a small gift. It is important to be specific when expressing your appreciation, so that the person knows exactly what they did that you are grateful for. Additionally, it is important to be genuine and sincere in your appreciation, so that the person knows that you truly mean what you say.

    Showing appreciation is a great way to build strong relationships with people. It can help to foster a sense of trust and respect, and can make people feel valued and appreciated. Additionally, it can help to motivate people to continue to work hard and strive for excellence. By expressing your appreciation in a genuine and sincere way, you can help to build strong relationships with the people around you.

  • #3.     Arouse in the other person an eager want: Make the other person feel like they need what you have to offer, and they will be more likely to accept it.

    In order to arouse an eager want in the other person, it is important to make them feel like they need what you have to offer. This can be done by emphasizing the benefits of your product or service, and how it can help them in their life. Show them how it can make their life easier, or how it can help them reach their goals. Make sure to focus on the positive aspects of your offering, and how it can help them in the long run.

    It is also important to make the other person feel like they are missing out if they dont accept your offer. Show them how much they can gain from it, and how it can help them in the future. Make sure to emphasize the advantages of your product or service, and how it can help them in the long run.

    Finally, make sure to be persuasive and convincing. Show the other person why they should accept your offer, and why it is the best option for them. Make sure to be confident and enthusiastic about your product or service, and make sure to emphasize the benefits it can bring to them.

  • #4.     Become genuinely interested in other people: Showing genuine interest in other people will make them feel important and valued, and will help you to build strong relationships.

    Becoming genuinely interested in other people is an important part of building strong relationships. When you show genuine interest in someone, it makes them feel important and valued. It also helps to create a connection between you and the other person, which can lead to a deeper understanding and appreciation of each other.

    When you show genuine interest in someone, it doesnt have to be a big gesture. It can be as simple as asking questions about their life, their interests, and their experiences. Showing genuine interest in someone can also be done through active listening. This means really paying attention to what the other person is saying and responding in a way that shows you understand and care about what they are saying.

    Showing genuine interest in other people is a great way to build strong relationships. It helps to create a connection between you and the other person, and it makes them feel important and valued. So, the next time you are interacting with someone, take the time to really listen and show genuine interest in what they have to say.

  • #5.     Smile: Smiling is a powerful tool that can help you to make a good impression and build relationships.

    Smiling is a powerful tool that can help you to make a good impression and build relationships. It is a universal sign of happiness and friendliness, and it can be used to show appreciation, express joy, and even to diffuse tense situations. Smiling can also be used to show empathy and understanding, and it can be a great way to show that you are listening and paying attention. Smiling can also be used to show that you are confident and comfortable in a situation, and it can be a great way to break the ice and start a conversation.

    Smiling can also be used to show that you are approachable and open to conversation. It can be a great way to show that you are interested in what someone has to say, and it can be a great way to show that you are interested in getting to know someone better. Smiling can also be used to show that you are friendly and welcoming, and it can be a great way to make someone feel comfortable and at ease.

    Smiling is a great way to show that you are confident and comfortable in any situation. It can be a great way to show that you are open to conversation and that you are interested in getting to know someone better. Smiling can also be used to show that you are friendly and welcoming, and it can be a great way to make someone feel comfortable and at ease.

  • #6.     Remember that a person’s name is to that person the sweetest and most important sound in any language: Remembering someone’s name and using it when you talk to them will make them feel important and valued.

    Remembering someones name and using it when you talk to them is one of the most powerful ways to make them feel valued and appreciated. A persons name is often the sweetest and most important sound in any language. It is a sign of respect and recognition, and it can make a person feel special and appreciated.

    When you remember someones name and use it when you talk to them, it shows that you care about them and that you are paying attention. It also helps to build a connection between the two of you, as it shows that you are interested in them and that you value their presence.

    Using someones name when you talk to them is a simple but powerful way to show them that you care. It can make them feel important and appreciated, and it can help to build a strong connection between the two of you.

  • #7.     Be a good listener: Listening to what other people have to say will make them feel heard and understood, and will help you to build strong relationships.

    Being a good listener is an important part of building strong relationships. It shows that you care about what the other person has to say and that you are interested in their thoughts and opinions. Listening to someone attentively can make them feel heard and understood, which can help to build trust and respect. It also allows you to gain insight into their perspective and can help you to better understand their point of view.

    When you are a good listener, you are also showing that you are open to learning new things. You can learn a lot from listening to others, and it can help you to gain new perspectives and ideas. Listening to others can also help you to develop empathy and compassion, which can be beneficial in many aspects of life.

    Being a good listener is not always easy, but it is an important skill to have. It takes practice and patience, but it can be a great way to build strong relationships and to learn new things. So, take the time to really listen to what others have to say and you will be rewarded with meaningful conversations and relationships.

  • #8.     Talk in terms of the other person’s interests: Talking about topics that the other person is interested in will make them feel like you understand them and will help you to build strong relationships.

    When talking to someone, it is important to take the time to understand their interests and talk about topics that they are passionate about. Doing so will make them feel like you are genuinely interested in them and that you are taking the time to get to know them. This will help to build strong relationships and create a sense of trust between the two of you.

    For example, if the other person is passionate about sports, you could talk about the latest news in the sports world or ask them about their favorite teams. If they are interested in music, you could ask them about their favorite bands or discuss the latest music trends. Taking the time to understand their interests and talk about topics that they are passionate about will show them that you care and that you are invested in getting to know them.

    By talking in terms of the other person’s interests, you will be able to create strong relationships and build trust. This will help to foster a sense of understanding and connection between the two of you.

  • #9.     Make the other person feel important – and do it sincerely: Showing genuine appreciation for the other person and making them feel important will help you to build strong relationships.

    Making the other person feel important is a key part of building strong relationships. It is important to show genuine appreciation for the other person and make them feel valued. This can be done in a variety of ways, such as by listening to them, asking questions, and expressing gratitude for their contributions. Showing genuine interest in the other person and their ideas will help to make them feel important and appreciated. Additionally, it is important to be sincere in your appreciation and not to overdo it. People can tell when you are being insincere and it can have a negative effect on the relationship.

    It is also important to remember that everyone has something to offer and that everyone deserves to be respected. Showing respect for the other person and their opinions will help to make them feel important and valued. Additionally, it is important to be open to their ideas and to be willing to compromise. This will help to create an atmosphere of mutual respect and understanding, which is essential for strong relationships.

    Making the other person feel important is an important part of building strong relationships. Showing genuine appreciation for the other person and making them feel valued will help to create a strong bond between the two of you. Additionally, it is important to be sincere in your appreciation and to show respect for the other person and their ideas. By doing this, you will be able to create strong relationships that are based on mutual respect and understanding.

  • #10.     The only way to get the best of an argument is to avoid it: Arguing with someone will only make them defensive and will not help you to build strong relationships.

    The idea that the only way to get the best of an argument is to avoid it is a wise one. Arguing with someone will only make them defensive and will not help you to build strong relationships. It is important to remember that when you are in an argument, the other person is not likely to be open to hearing your point of view. Instead, they will be focused on defending their own point of view. This can lead to a stalemate, where neither person is willing to budge.

    The best way to get the best of an argument is to avoid it altogether. Instead of engaging in a heated debate, try to find a way to come to a compromise. This could involve listening to the other persons point of view and then finding a way to meet in the middle. This will help to build a stronger relationship and will also help to ensure that both parties are satisfied with the outcome.

    It is also important to remember that arguments can often be avoided altogether. If you can find a way to communicate your point of view without getting into a heated debate, then this is the best way to get the best of an argument. This could involve using active listening skills, such as repeating back what the other person has said and asking questions to clarify their point of view. This will help to ensure that both parties are heard and that a compromise can be reached.

    In conclusion, the only way to get the best of an argument is to avoid it. Arguing with someone will only make them defensive and will not help you to build strong relationships. Instead, try to find a way to come to a compromise or to communicate your point of view without getting into a heated debate. This will help to ensure that both parties are heard and that a compromise can be reached.

  • #11.     Show respect for the other person’s opinions: Showing respect for the other person’s opinions will make them feel heard and understood, and will help you to build strong relationships.

    Showing respect for the other person’s opinions is an important part of building strong relationships. It is important to listen to what the other person has to say and to take their opinions into consideration. Acknowledge their point of view and show that you understand it. Ask questions to clarify their thoughts and feelings, and be open to their ideas. Showing respect for the other person’s opinions will make them feel heard and understood, and will help you to build a strong connection with them.

    When you show respect for the other person’s opinions, it will help to create an atmosphere of mutual respect and understanding. This will help to foster a sense of trust and cooperation between you and the other person. It will also help to create an environment where both of you can work together to come up with solutions to any issues that may arise. Showing respect for the other person’s opinions will help to create a positive and productive relationship.

  • #12.     If you are wrong, admit it quickly and emphatically: Admitting when you are wrong will show the other person that you are honest and trustworthy, and will help you to build strong relationships.

    Admitting when you are wrong is an important part of building strong relationships. It shows the other person that you are honest and trustworthy, and that you are willing to take responsibility for your mistakes. When you make a mistake, it is important to admit it quickly and emphatically. Acknowledge that you were wrong and apologize for any inconvenience or hurt feelings that may have been caused. This will help to build trust and respect between you and the other person.

    It is also important to take responsibility for your mistakes and not to make excuses or blame others. This will show the other person that you are mature and accountable for your actions. Taking responsibility for your mistakes will also help to build trust and respect between you and the other person. It will also help to create a more positive and productive relationship.

    Admitting when you are wrong is an important part of building strong relationships. It shows the other person that you are honest and trustworthy, and that you are willing to take responsibility for your mistakes. Acknowledging your mistakes and apologizing for any inconvenience or hurt feelings that may have been caused will help to build trust and respect between you and the other person.

  • #13.     Begin in a friendly way: Starting a conversation in a friendly way will make the other person feel comfortable and will help you to build strong relationships.

    Starting a conversation in a friendly way is an important part of building strong relationships. According to Dale Carnegies book, How to Win Friends and Influence People, it is important to begin conversations in a friendly manner. This will make the other person feel comfortable and more likely to open up and engage in the conversation. It is also important to be genuine and sincere when beginning a conversation, as this will help to create a positive atmosphere and encourage the other person to be open and honest. Additionally, it is important to be respectful and attentive when engaging in conversation, as this will show the other person that you are interested in what they have to say. Finally, it is important to be patient and understanding when engaging in conversation, as this will help to create a safe and comfortable environment for both parties.

  • #14.     Let the other person do a great deal of the talking: Letting the other person do most of the talking will make them feel heard and understood, and will help you to build strong relationships.

    Letting the other person do a great deal of the talking is a powerful way to build relationships. It shows that you are genuinely interested in what they have to say and that you value their opinion. It also gives you the opportunity to learn more about them and their perspective on things. By listening carefully and responding thoughtfully, you can create a strong bond with the other person.

    When you let the other person do most of the talking, it also gives you the chance to observe their body language and facial expressions. This can help you to better understand their feelings and emotions, and to better gauge how they are responding to the conversation. It can also help you to better understand their point of view and to better empathize with them.

    Finally, letting the other person do most of the talking can help to create a sense of trust and respect between the two of you. When you show that you are genuinely interested in what they have to say and that you value their opinion, it can help to build a strong foundation for a lasting relationship.

  • #15.     Get the other person to say “yes,” “no,” or any other word: Asking questions that require a “yes” or “no” answer will make the other person feel like they are in control, and will help you to build strong relationships.

    When trying to get someone to agree to something, it is important to make them feel like they are in control. Asking questions that require a “yes” or “no” answer is a great way to do this. This will help you to build strong relationships with the other person, as they will feel like they have a say in the matter. As Dale Carnegie suggests in his book How to Win Friends and Influence People, getting the other person to say “yes,” “no,” or any other word is a great way to start a conversation and get them to agree to something.

    When asking questions, it is important to make sure that they are open-ended and not too leading. This will help to ensure that the other person feels like they are in control and that their opinion is valued. Additionally, it is important to be patient and listen to the other person’s response. This will help to build trust and make them more likely to agree to what you are asking.

    By getting the other person to say “yes,” “no,” or any other word, you are creating an environment of mutual respect and understanding. This will help to build strong relationships and make it easier to get the other person to agree to something. As Dale Carnegie suggests, this is a great way to start a conversation and get the other person to say “yes.”

  • #16.     Let the other person feel that the idea is his or hers: Letting the other person feel like they came up with the idea will make them feel important and valued, and will help you to build strong relationships.

    Letting the other person feel like they came up with the idea is a great way to build strong relationships. It shows that you value their opinion and that you are open to their ideas. When you let the other person feel like the idea is theirs, it gives them a sense of ownership and pride in the idea. This can help to foster a sense of trust and respect between you and the other person. It also helps to create a sense of collaboration and mutual understanding, which can be beneficial for both parties.

    When you let the other person feel like the idea is theirs, it also helps to build their self-confidence. It shows that you trust their judgment and that you believe in their abilities. This can help to motivate them to come up with more creative and innovative ideas in the future. It also helps to create a sense of collaboration and mutual understanding, which can be beneficial for both parties.

    By letting the other person feel like the idea is theirs, you are showing them that you value their opinion and that you are open to their ideas. This can help to build strong relationships and foster a sense of trust and respect between you and the other person. It also helps to create a sense of collaboration and mutual understanding, which can be beneficial for both parties.

  • #17.     Try honestly to see things from the other person’s point of view: Trying to understand the other person’s perspective will make them feel heard and understood, and will help you to build strong relationships.

    When trying to understand the other persons point of view, it is important to be open-minded and non-judgmental. Ask questions to gain a better understanding of their perspective, and be sure to listen carefully to their answers. Show that you are genuinely interested in their opinion and that you value their input. This will help to create an atmosphere of mutual respect and understanding.

    It is also important to be patient and understanding. Everyone has different experiences and perspectives, and it can take time to truly understand where someone is coming from. Dont be afraid to ask for clarification if something is not clear. Showing that you are willing to take the time to understand the other persons point of view will help to build trust and strengthen the relationship.

    Finally, it is important to be honest and authentic. Dont pretend to agree with someone just to make them feel better. Instead, be honest about your own perspective and be open to hearing theirs. This will help to create an atmosphere of mutual respect and understanding, and will help to build strong relationships.

  • #18.     Appeal to the nobler motives: Showing the other person that you believe in them and their potential will make them feel appreciated and valued, and will help you to build strong relationships.

    Appealing to the nobler motives of people is a powerful way to build strong relationships. When we show someone that we believe in them and their potential, it can make them feel appreciated and valued. This can be done in a variety of ways, such as offering words of encouragement, providing support and guidance, and recognizing their accomplishments. By doing this, we can help to foster a sense of trust and respect between ourselves and the other person.

    In addition, when we appeal to the nobler motives of people, we can help to create an environment of mutual understanding and collaboration. By showing that we are willing to listen to their ideas and opinions, we can help to build a strong foundation of trust and respect. This can lead to more productive conversations and better outcomes for both parties.

    Ultimately, appealing to the nobler motives of people is an effective way to build strong relationships. By showing that we believe in them and their potential, we can help to create an environment of mutual understanding and collaboration. This can lead to more productive conversations and better outcomes for both parties.

  • #19.     Dramatize your ideas: Making your ideas more interesting and exciting will make the other person more likely to accept them, and will help you to build strong relationships.

    When presenting your ideas, it is important to make them as engaging and exciting as possible. This will help to draw the other person in and make them more likely to accept your ideas. By dramatizing your ideas, you can make them more interesting and captivating. This will help to build strong relationships and create a positive atmosphere.

    For example, if you are trying to convince someone to try a new activity, you could tell them a story about how much fun you had when you tried it. You could also use vivid descriptions to make the activity sound exciting and appealing. By making your ideas more interesting and exciting, you can make them more likely to be accepted.

    Dramatizing your ideas is a great way to make them more engaging and interesting. It can help to build strong relationships and create a positive atmosphere. By making your ideas more exciting and captivating, you can make them more likely to be accepted.

  • #20.     Throw down a challenge: Challenging the other person to do something will make them feel motivated and inspired, and will help you to build strong relationships.

    Throw down a challenge to the other person. This is a great way to motivate and inspire them, and to build strong relationships. Dale Carnegie, author of the book How to Win Friends and Influence People, suggests that challenging someone to do something can be a powerful way to get them to take action. It can also be a great way to show them that you believe in their abilities and that you are willing to invest in them.

    Challenging someone to do something can be a great way to show them that you care about them and that you are willing to invest in them. It can also be a great way to get them to take action and to show them that you believe in their abilities. It can be a powerful way to build strong relationships and to motivate and inspire them.

    So, the next time you want to build strong relationships, motivate and inspire someone, or get them to take action, try throwing down a challenge. It could be just the thing to get them to take action and to show them that you believe in their abilities.