Leadership and the One Minute Manager 1985

by Ken Blanchard and Patricia Zigarmi

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Summary:

  • Leadership and the One Minute Manager is a book written by Ken Blanchard and Patricia Zigarmi. It provides an overview of how to become an effective leader in today's business world. The authors explain that leadership is not about having power or authority, but rather it is about inspiring others to do their best work. They discuss the importance of setting clear expectations, providing feedback, and creating a supportive environment for employees.

    The book also outlines three key skills needed for successful leadership: one-minute goal setting, one-minute praising, and one-minute reprimands. These techniques are designed to help leaders quickly communicate with their team members while still being respectful and encouraging them to reach their goals. Additionally, the authors provide advice on how to handle difficult conversations such as giving constructive criticism or dealing with conflict.

    The authors also emphasize the importance of self-awareness when leading others. They suggest that leaders should take time to reflect on their own strengths and weaknesses so they can better understand what motivates them as well as those around them. Finally, they offer tips on how leaders can create a culture of trust within their organization by recognizing individual contributions and celebrating successes.


Main ideas:


  • #1.     The Three Skills of a Leader: Leaders need to have the ability to set direction, align people, and motivate and inspire them. Leaders must be able to set a clear vision and direction for their team, align their team around that vision, and motivate and inspire them to achieve it.

    Leaders must have the ability to set direction in order to be successful. They need to be able to identify a clear vision and purpose for their team, and then communicate that vision effectively so that everyone understands it. Leaders also need to ensure that all members of the team are aligned around this shared goal, and understand how they can contribute towards achieving it.

    In addition, leaders must be able to motivate and inspire their teams. This involves creating an environment where people feel valued and appreciated for their contributions, as well as providing them with incentives or rewards when goals are achieved. Leaders should also provide regular feedback on progress made towards reaching objectives, so that everyone is kept informed about how close they are getting.

    Finally, leaders must possess strong interpersonal skills in order to build relationships with their team members. This includes being able to listen actively and empathize with others’ perspectives while still maintaining authority over decision-making processes. By developing these three key skills – setting direction, aligning people around a common goal, and motivating/inspiring them – leaders will be better equipped for success.

  • #2.     The One Minute Manager: The One Minute Manager is a simple yet effective management style that focuses on setting clear expectations, providing feedback, and recognizing and rewarding good performance. It is based on the idea that managers should spend a minute each day with their employees to set expectations, provide feedback, and recognize and reward good performance.

    The One Minute Manager is a simple yet effective management style that focuses on setting clear expectations, providing feedback, and recognizing and rewarding good performance. It encourages managers to take just one minute each day to communicate with their employees about what they expect from them, provide feedback on how they are doing, and recognize and reward good performance. This approach helps create an environment of trust between the manager and employee which can lead to improved productivity.

    At its core, The One Minute Manager emphasizes communication as the key factor in successful management. Managers should strive to be clear when communicating expectations so that employees understand exactly what is expected of them. They should also provide timely feedback so that employees know where they stand in terms of meeting those expectations. Finally, managers should recognize and reward good performance in order to motivate their team members.

    By following these principles outlined by The One Minute Manager, managers can create an atmosphere of trust between themselves and their team members while also improving overall productivity within the organization.

  • #3.     The Three Secrets of the One Minute Manager: The three secrets of the One Minute Manager are: One Minute Goals, One Minute Praisings, and One Minute Reprimands. These three secrets are the foundation of the One Minute Manager and are used to set expectations, provide feedback, and recognize and reward good performance.

    The One Minute Manager is a popular management style that focuses on setting clear expectations, providing feedback, and recognizing and rewarding good performance. The three secrets of the One Minute Manager are: One Minute Goals, One Minute Praisings, and One Minute Reprimands.

    One Minute Goals involve setting specific goals with measurable results in order to ensure everyone knows what is expected of them. This helps employees stay focused on their tasks and allows managers to track progress easily.

    One Minute Praisings involve giving positive reinforcement when an employee does something well or meets a goal. This encourages employees to continue working hard by showing them that their efforts are appreciated.

    Finally, One Minute Reprimands involve addressing issues quickly when they arise so that problems can be solved before they become bigger issues. This ensures that any negative behavior is addressed immediately so it doesn’t become a habit.

    These three secrets form the foundation of the One Minute Manager system and help create an environment where everyone understands what is expected of them and how they will be rewarded for meeting those expectations.

  • #4.     The One Minute Manager Meets the Monkey: The One Minute Manager Meets the Monkey is a technique used to help managers delegate tasks and responsibilities to their employees. It involves the manager delegating tasks to their employees and then following up to ensure that the tasks are completed.

    The One Minute Manager Meets the Monkey technique is a powerful tool for managers to use when delegating tasks and responsibilities. It involves the manager assigning tasks to their employees, then following up with them to ensure that those tasks are completed. This helps managers stay on top of their teams progress and allows them to provide feedback or guidance if needed. The technique also encourages employees to take ownership of their work, as they know that someone is keeping an eye on it.

    The One Minute Manager Meets the Monkey approach can be used in any organization where delegation is necessary. It helps create a culture of accountability by ensuring that everyone involved understands what needs to be done and who is responsible for completing it. Additionally, this method can help reduce stress levels among both managers and employees by providing clear expectations about task completion.

    Overall, The One Minute Manager Meets the Monkey technique provides an effective way for managers to delegate tasks while still maintaining control over how those tasks are completed. By using this approach, organizations can foster a culture of responsibility and accountability while helping employees feel empowered in their roles.

  • #5.     The One Minute Manager Builds High Performing Teams: The One Minute Manager Builds High Performing Teams is a technique used to help managers build high performing teams. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Builds High Performing Teams is a technique used to help managers build high performing teams. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This approach helps create an environment of trust and respect between team members, which in turn leads to higher levels of productivity.

    When setting expectations for their team, managers should be specific about what they expect from each individual member. They should also provide regular feedback on how well the team is meeting those expectations. This allows everyone to stay focused on achieving the desired results.

    Managers should also recognize and reward good performance when it occurs. This can be done through verbal praise or tangible rewards such as bonuses or promotions. Recognizing and rewarding good performance encourages employees to continue working hard towards achieving goals.

    By following these steps, managers can create a culture of high performance within their teams that will lead to greater success for both the organization and its employees.

  • #6.     The One Minute Manager Gets Results: The One Minute Manager Gets Results is a technique used to help managers get results from their teams. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Gets Results is a technique used to help managers get the most out of their teams. It involves setting clear expectations, providing feedback, and recognizing and rewarding good performance. This method encourages employees to take ownership of their work and strive for excellence in all that they do.

    At its core, The One Minute Manager Gets Results focuses on three key elements: goal setting, monitoring progress towards those goals, and providing recognition when goals are achieved. By setting specific objectives with measurable outcomes, managers can ensure that everyone understands what needs to be done and how success will be measured. Regular check-ins allow managers to provide feedback on progress made so far as well as any areas where improvement may be needed.

    Finally, it’s important for managers to recognize the hard work put in by team members when goals are met or exceeded. Acknowledging successes helps motivate employees to continue striving for excellence while also creating an environment of trust between manager and employee.

    By following these steps outlined in Leadership and the One Minute Manager by Ken Blanchard and Patricia Zigarmi , managers can use The One Minute Manager Gets Results technique effectively in order to maximize productivity from their teams.

  • #7.     The One Minute Manager Solves Problems: The One Minute Manager Solves Problems is a technique used to help managers solve problems. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Solves Problems is a technique used to help managers solve problems quickly and effectively. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This approach encourages employees to take ownership of their work by giving them the opportunity to identify potential issues before they become major problems.

    The first step in this process is for the manager to set clear expectations for each employee. This includes outlining what tasks need to be completed, when they should be done, and how well they should be done. By doing this, it allows employees to understand exactly what is expected of them so that there are no misunderstandings or confusion.

    Once these expectations have been established, it’s important for the manager to provide regular feedback on how well an employee is meeting those expectations. This can include both positive reinforcement when goals are met as well as constructive criticism when goals aren’t being met. Providing timely feedback helps ensure that any issues are addressed quickly before they become bigger problems.

    Finally, it’s important for managers to recognize and reward good performance from their employees. Doing so not only reinforces desired behaviors but also motivates employees by showing them that their hard work has been noticed and appreciated.

    By following The One Minute Manager Solves Problems technique, managers can more easily identify potential issues before they become major problems while also motivating their team members with recognition and rewards.

  • #8.     The One Minute Manager Develops People: The One Minute Manager Develops People is a technique used to help managers develop their employees. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Develops People is a technique used to help managers develop their employees. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This method of management encourages employees to take ownership of their work and strive for excellence in all that they do.

    When using this technique, the manager should start by clearly communicating what is expected from each employee. This includes outlining specific goals or tasks that need to be completed as well as any deadlines associated with them. Once these expectations are set, it is important for the manager to provide regular feedback on how well an employee is meeting those expectations.

    In addition to providing feedback, it is also important for the manager to recognize and reward good performance when it occurs. This could include verbal praise or even tangible rewards such as bonuses or promotions. By doing so, this will encourage employees to continue striving towards excellence in their work.

    Overall, The One Minute Manager Develops People provides a great way for managers to effectively manage their team while helping them reach their full potential at the same time.

  • #9.     The One Minute Manager Makes Decisions: The One Minute Manager Makes Decisions is a technique used to help managers make decisions. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Makes Decisions is a technique used to help managers make decisions quickly and effectively. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This helps ensure that employees understand what is expected of them, as well as how their work will be evaluated.

    The process begins with the manager setting clear expectations for each task or project. This includes outlining specific goals, deadlines, resources needed to complete the task or project, and any other relevant information. Once these expectations are set in place it becomes easier for employees to know exactly what they need to do in order to meet those expectations.

    Once the expectations have been established it is important for managers to provide feedback on employee performance. This can include both positive reinforcement when an employee meets or exceeds expectations as well as constructive criticism when an employee falls short of meeting those same standards. Providing this type of feedback helps keep employees motivated while also helping them improve their skills over time.

    Finally, it is important for managers to recognize and reward good performance whenever possible. Doing so reinforces positive behavior while also encouraging others within the organization who may be struggling with similar tasks or projects. Recognizing and rewarding good performance not only boosts morale but also serves as a reminder that hard work does pay off.

  • #10.     The One Minute Manager Communicates: The One Minute Manager Communicates is a technique used to help managers communicate effectively. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Communicates is a technique used to help managers communicate effectively. It involves the manager setting clear expectations for their team, providing timely and constructive feedback, and recognizing and rewarding good performance. This approach encourages open communication between the manager and their team members, allowing them to work together more efficiently.

    When using this technique, it is important that the manager sets realistic goals for their team members. They should also provide regular feedback on how they are doing in order to ensure that everyone is working towards achieving these goals. Additionally, it is essential that the manager recognizes when someone has done something well or gone above and beyond what was expected of them.

    By implementing The One Minute Manager Communicates method into their management style, managers can create an environment where employees feel valued and appreciated for their hard work. This will lead to increased motivation among staff members as they strive to reach higher levels of success.

  • #11.     The One Minute Manager Manages Time: The One Minute Manager Manages Time is a technique used to help managers manage their time effectively. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Time is a technique used to help managers manage their time effectively. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This helps ensure that tasks are completed on time and that employees understand what is expected of them.

    The manager should set specific goals for each task or project with deadlines attached. They should also provide regular feedback to employees about how they are doing in relation to these goals. This will help keep everyone focused on achieving the desired results in a timely manner.

    In addition, it is important for the manager to recognize and reward good performance when it occurs. This can be done through verbal praise or other forms of recognition such as bonuses or awards. Doing so will motivate employees to continue working hard towards meeting their goals.

    By following The One Minute Manager Manages Time technique, managers can ensure that tasks are completed efficiently while still allowing enough time for other activities such as team building exercises or brainstorming sessions.

  • #12.     The One Minute Manager Manages Stress: The One Minute Manager Manages Stress is a technique used to help managers manage their stress levels. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Stress is a technique used to help managers manage their stress levels. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This helps create an environment where employees feel supported and motivated to do their best work.

    Setting clear expectations allows the manager to communicate what they expect from each employee in terms of performance, behavior, and attitude. Providing feedback on how well those expectations are being met helps ensure that everyone is on the same page when it comes to meeting goals. Recognizing and rewarding good performance reinforces positive behaviors while also helping motivate employees.

    Managing stress can be difficult for any manager but using The One Minute Manager Manages Stress technique can make it easier by creating an environment where everyone feels supported and motivated. By setting clear expectations, providing feedback, and recognizing good performance managers can help reduce stress levels in their workplace.

  • #13.     The One Minute Manager Manages Change: The One Minute Manager Manages Change is a technique used to help managers manage change. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Change is a technique used to help managers manage change effectively. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This helps create an environment where employees feel comfortable taking risks and trying new things without fear of failure.

    The manager should also be open to suggestions from their team members on how they can improve processes or procedures. By listening to their ideas, the manager can better understand what changes need to be made in order for them to succeed. Additionally, it’s important that the manager provide support during times of transition so that everyone feels supported throughout the process.

    Finally, it’s essential that the manager recognize and reward good performance when it occurs. This will encourage employees to continue striving for excellence as well as motivate them to take initiative when needed. The One Minute Manager Manages Change is a great way for managers to ensure successful transitions while still maintaining high levels of productivity.

  • #14.     The One Minute Manager Manages Conflict: The One Minute Manager Manages Conflict is a technique used to help managers manage conflict. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Conflict is a technique used to help managers effectively manage conflict in the workplace. It involves setting clear expectations, providing feedback, and recognizing and rewarding good performance. This approach encourages employees to take responsibility for their actions and work together to resolve conflicts quickly and efficiently.

    When using this technique, it is important that the manager sets clear expectations from the beginning. This includes outlining what behavior is expected of each employee as well as any consequences for not meeting those expectations. The manager should also provide regular feedback on how each individual is performing against these expectations.

    In addition, it is important that the manager recognizes and rewards good performance when it occurs. This can be done through verbal praise or tangible rewards such as bonuses or promotions. By doing so, employees are more likely to continue working hard towards achieving goals set by the organization.

    Overall, The One Minute Manager Manages Conflict provides an effective way for managers to handle conflicts in a timely manner while still maintaining positive relationships with their team members. By following this approach consistently over time, managers can create an environment where everyone feels respected and valued.

  • #15.     The One Minute Manager Manages Performance: The One Minute Manager Manages Performance is a technique used to help managers manage performance. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Performance is a technique used to help managers manage performance more effectively. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This approach encourages employees to take ownership of their work and strive for excellence in all areas.

    When setting expectations, it is important that the manager communicates what they expect from each employee clearly and concisely. The manager should also provide regular feedback on how well an employee is meeting those expectations. This helps ensure that everyone understands what needs to be done and can adjust accordingly if needed.

    Recognizing good performance is also key in this approach as it reinforces positive behavior while motivating employees to continue striving for excellence. Rewards don’t have to be monetary; recognition such as verbal praise or public acknowledgement can go a long way towards making an employee feel appreciated.

    By using the One Minute Manager Manages Performance technique, managers are able to create an environment where employees are motivated by clear goals, receive timely feedback on their progress, and feel valued when they do well.

  • #16.     The One Minute Manager Manages Meetings: The One Minute Manager Manages Meetings is a technique used to help managers manage meetings. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Meetings is a technique used to help managers manage meetings more effectively. It involves the manager setting clear expectations for the meeting, providing feedback during and after the meeting, and recognizing and rewarding good performance. This helps ensure that everyone in attendance understands what is expected of them, as well as how their contributions are valued.

    When using this technique, its important for managers to be organized and prepared before each meeting. They should have an agenda with specific goals outlined so that everyone knows what needs to be accomplished. During the meeting, they should provide timely feedback on progress towards those goals while also encouraging participation from all attendees.

    Finally, at the end of each meeting its important for managers to recognize any outstanding work or contributions made by individuals or teams. This will help motivate people to continue performing at a high level in future meetings.

  • #17.     The One Minute Manager Manages Teams: The One Minute Manager Manages Teams is a technique used to help managers manage teams. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Teams is a technique used to help managers manage teams effectively. It involves the manager setting clear expectations for team members, providing timely feedback on performance, and recognizing and rewarding good performance. This approach helps create an environment of trust and respect between the manager and their team.

    The One Minute Manager Manages Teams encourages managers to take time out of their day to focus on each individual member of their team. By doing this, they can ensure that everyone understands what is expected from them in terms of performance, as well as provide support when needed. Additionally, it allows managers to recognize successes within the team which can be motivating for all involved.

    By using The One Minute Manager Manages Teams technique, managers are able to foster a positive working environment where everyone feels valued and respected. This leads to increased productivity among employees as well as improved morale overall.

  • #18.     The One Minute Manager Manages Resources: The One Minute Manager Manages Resources is a technique used to help managers manage resources. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Resources is a technique used to help managers manage resources more effectively. It involves setting clear expectations, providing feedback, and recognizing and rewarding good performance. This approach helps managers ensure that their resources are being used efficiently and effectively.

    When using the One Minute Manager Manages Resources technique, it is important for the manager to set clear expectations for employees. This includes outlining what tasks need to be completed, when they should be completed by, and how they should be done. By setting these expectations up front, it allows employees to understand exactly what is expected of them.

    In addition to setting expectations, the manager must also provide feedback on employee performance. This can include both positive reinforcement when an employee does something well as well as constructive criticism when an employee needs improvement in certain areas. Providing this type of feedback will help keep employees motivated and focused on achieving their goals.

    Finally, recognizing and rewarding good performance is essential in order for the One Minute Manager Manages Resources technique to work properly. When an employee meets or exceeds expectations or goes above-and-beyond with their work efforts, it’s important that they receive recognition from their manager so that they know their hard work has been noticed.

  • #19.     The One Minute Manager Manages Projects: The One Minute Manager Manages Projects is a technique used to help managers manage projects. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Projects is a technique used to help managers manage projects more effectively. It involves the manager setting clear expectations for each project, providing timely feedback on progress and results, and recognizing and rewarding good performance. This approach helps ensure that all team members are working towards the same goals in an efficient manner.

    At the start of each project, the manager should clearly define what success looks like by outlining specific objectives and deadlines. The manager should also provide regular updates on progress so that everyone involved knows how they’re doing against those objectives. Finally, when tasks have been completed successfully or milestones achieved, it’s important to recognize this with praise or rewards.

    By following these steps consistently throughout a projects life cycle, managers can ensure that their teams remain motivated and productive while achieving their desired outcomes. The One Minute Manager Manages Projects technique provides an effective way for managers to stay organized and keep track of their projects without sacrificing quality or efficiency.

  • #20.     The One Minute Manager Manages Quality: The One Minute Manager Manages Quality is a technique used to help managers manage quality. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance.

    The One Minute Manager Manages Quality is a technique used to help managers manage quality. It involves the manager setting clear expectations, providing feedback, and recognizing and rewarding good performance. This approach encourages employees to take ownership of their work by setting goals that are achievable yet challenging. The manager should also provide regular feedback on progress towards these goals so that employees can adjust their efforts accordingly.

    In addition, the One Minute Manager Manages Quality emphasizes the importance of recognition for good performance. By acknowledging when an employee has done something well or exceeded expectations, it reinforces positive behavior and motivates them to continue striving for excellence in their work.

    Finally, this approach encourages managers to be proactive in addressing any issues with quality before they become major problems. By regularly monitoring processes and procedures as well as keeping up-to-date with industry standards, managers can ensure that all aspects of quality management are being met.